SHOPPING AT ANDREWLILES.COM

You can order securely on this website via credit card by simply browsing our catalogue in the Shop, adding products to your shopping cart and going through our checkout process, which uses the secure PayPal payment gateway.

You can pay with a credit card even if you don’t have a PayPal account.

All UK orders are sent via Royal Mail 2nd class and can take up to 10 working days for delivery.

All international orders are sent via Royal Mail as Air Mail International Standard Delivery and can take up to 28 working days for delivery.

If there are any unforeseen issues with your order we will notify you immediately.

Unfortunately we cannot replace or refund orders that were not sent insured. If you would like your item sent insured please contact: andrew@andrewliles.com

An additional charge will be added to your order for this service.

Damaged goods will be replaced or refunded only if the item is returned (at buyer’s own expense).

PLEASE NOTE: International orders may be subject to additional VAT and import taxes. These are the responsibility of the customer and will be claimed by your government before the parcel is delivered.

IMPORTANT: If your order is returned to us due to non payment of import duty or non collection you will have to repay postage for the item to be resent, alternatively  you will be refunded minus postage and packaging fees.

If you have any questions please contact us via e-mail: andrew@andrewliles.com